Oculus Rift Dev Kit Arrival Thread

Post by **Pingles** » Tue Jun 25, 2013 7:10 pm

nnamd wrote: Too many laws, regulations, unions. We would be paying $3000.00 a Rift if they built them here. In short... To much Government.

We need to lighten up those laws and regulations to get jobs back! Just like they're doing in Texas! No more namby-pamby regulations like "You can't have a fertilizer plant next door to a school".

Post by **robobond@msn.com** » Tue Jun 25, 2013 7:43 pm

Yeah minimum wage is a downer too.

Edit. back on topic. order 52xxx here. knowing i probably wouldnt have recieved my rift by now the customs issue is bothersome but i can hold out. At least untill the end of july then i expect to be getting a little more antsy.

Post by **Ericshelpdesk** » Tue Jun 25, 2013 9:45 pm

One of the lucky hundred arrived today. My son seems to like it but I don't get it until Thursday night when I get home. My wife posted this:
http://www.reddit.com/r/oculus/comments ... s_keepers/

Post by **Evenios** » Tue Jun 25, 2013 9:50 pm

got mine today from the US but it was an ebay order so i guess that doesnt count? :-p

Post by **Vamplifire** » Wed Jun 26, 2013 8:04 am

Evenios wrote:got mine today from the US but it was an ebay order so i guess that doesnt count? :-p

maybe? yes?

Post by **zebrastealer** » Wed Jun 26, 2013 8:52 am

There's nothing to be done now but wait. Honestly this customs issue could drag on for months still, part of me wants to cancel my Rift order since it is quite likely by the time these shipments clear customs the factory will have produced enough inventory to essentially deliver orders immediately. Plus there is the real concern that the "fabled Dev kit 2" may actually get produced sometime this fall - if this custom hang up lasts for several more months we may only be a couple months out before a 2nd Dev kit version gets released.

One other thought, which is unlikely to get any traction - but if the customs concern is related to possible health impacts, I.e. eye strain/damage being so close to eyes, screen radiation or what not) then perhaps
So oculus could get around this be shipping the units partially unassembled - frame and eye pieces without the screens. Then ship the screens separately for final assembly here. I know, not likely, but it's a thought.

Post by **Vamplifire** » Wed Jun 26, 2013 9:04 am

zebrastealer wrote:There's nothing to be done now but wait. Honestly this customs issue could drag on for months still, part of me wants to cancel my Rift order since it is quite likely by the time these shipments clear customs the factory will have produced enough inventory to essentially deliver orders immediately. Plus there is the real concern that the "fabled Dev kit 2" may actually get produced sometime this fall - if this custom hang up lasts for several more months we may only be a couple months out before a 2nd Dev kit version gets released.

One other thought, which is unlikely to get any traction - but if the customs concern is related to possible health impacts, I.e. eye strain/damage being so close to eyes, screen radiation or what not) then perhaps
So oculus could get around this be shipping the units partially unassembled - frame and eye pieces without the screens. Then ship the screens separately for final assembly here. I know, not likely, but it's a thought.

hopefully it wont take months. I doubt it's any reason other than a mislabeled pallet or something along those lines.

Post by **zebrastealer** » Wed Jun 26, 2013 9:16 am

The hints we've gotten seem to indicate it may be more than something so simple as a mislabeled pallet or minor problem with the customs declaration. Hopefully it is a simple issue, but I am not holding my breadth...

Post by **garagebattle** » Wed Jun 26, 2013 10:47 am

zebrastealer wrote:There's nothing to be done now but wait. Honestly this customs issue could drag on for months still, part of me wants to cancel my Rift order since it is quite likely by the time these shipments clear customs the factory will have produced enough inventory to essentially deliver orders immediately. Plus there is the real concern that the "fabled Dev kit 2" may actually get produced sometime this fall - if this custom hang up lasts for several more months we may only be a couple months out before a 2nd Dev kit version gets released.

One other thought, which is unlikely to get any traction - but if the customs concern is related to possible health impacts, I.e. eye strain/damage being so close to eyes, screen radiation or what not) then perhaps
So oculus could get around this be shipping the units partially unassembled - frame and eye pieces without the screens. Then ship the screens separately for final assembly here. I know, not likely, but it's a thought.

dont forget they are disrupting the industry for a few businesses that would love to see the process hindered.

Post by **t0pquark** » Wed Jun 26, 2013 11:06 am

garagebattle wrote: dont forget they are disrupting the industry for a few businesses that would love to see the process hindered.

+1

There are defense contractors selling inferior products to the government, and doing so for $10,000+ a pop. People don't like losing their gravy train, and they CERTAINLY don't like having to explain it to their stockholders.

Post by **ElectroPulse** » Wed Jun 26, 2013 11:24 am

If your order is in Processing, is it too late to cancel? I'm leaving the country in about a month, and won't be back for another 10 months... If it's not here by then, I may just try to cancel... Dunno. Would've had it this week if Oculus didn't f*ck up the shipping of those 100 already here

Post by **GanjaRoach** » Thu Jun 27, 2013 1:37 am

We all have been waiting months for the rift to come in, some longer then others and we expect the lack of communication from bigger company's because they know the product will sale either way. From a new company tho this isn't a good sign they could at least update us weekly even if they had no new info at least let us know that. It would take no more then 10 minutes of someones time to post a update on the customs issues. With that said I really respect the oculus team with what they have done in such a short time and its good to see a new company starting up because bigger company's begin to just worry about the bottom dollar and forget about the people.

Post by **TheVividLight** » Thu Jun 27, 2013 8:53 am

I mean they already have our $300+. I hate to say it but there is not much of a rush to get the product to us now that every major tech/media outlet and big gaming company are all on board. It'll get out of customs when it gets out of customs, and we're all left out to dry until then.

Post by **Tirregius** » Thu Jun 27, 2013 1:23 pm

TheVividLight wrote:I mean they already have our $300+. I hate to say it but there is not much of a rush to get the product to us now that every major tech/media outlet and big gaming company are all on board. It'll get out of customs when it gets out of customs, and we're all left out to dry until then.

You could not be more wrong.

Many of the big development houses you speak of are in need of hardware. I know for a fact that some very important development folks currently have their Kit stuck in customs.

To the contrary, Oculus IS SWEATING to get those kits out so as to not cause a delay in software development. I absolutely guarantee you that.

Post by **TheVividLight** » Thu Jun 27, 2013 3:37 pm

Tirregius wrote:
TheVividLight wrote:I mean they already have our $300+. I hate to say it but there is not much of a rush to get the product to us now that every major tech/media outlet and big gaming company are all on board. It'll get out of customs when it gets out of customs, and we're all left out to dry until then.
You could not be more wrong.

Many of the big development houses you speak of are in need of hardware. I know for a fact that some very important development folks currently have their Kit stuck in customs.

To the contrary, Oculus IS SWEATING to get those kits out so as to not cause a delay in software development. I absolutely guarantee you that.

You work for them? No you don't. People like you on this forum, the official forum, and reddit reply in such a matter-of-fact way that its almost offensive. You dont know anything more than we do about where our rifts are at or why they are stuck at customs. Please don't portray yourself as part of the company or part of some vr "cause" you can get behind where you play an integral role. Save your bullshit, and keep pressing on Oculus to get our rifts to us.

Sorry to be so blunt with you, but I don't post often because its so off putting to hear reply's like this to people every day from every single channel of communication from Oculus that I usually just go look elsewhere for information. But to be honest, if every single one of you guys who stands up for Oculus and their lack of communication ACTUALLY works for Oculus, then they are hemorrhaging money faster than Michael Jackson at a middle school.

Post by **HappyHimitsu** » Thu Jun 27, 2013 3:51 pm

@TheVividLight I can't help but agree with you.
I get tired of hearing people making such blind assumptions when a quick google search away reveals that when an item is in customs you really have no idea of when it will make it out or not.
Months could be optimistic, and I would really like to know what Oculus is planning to do in the event that our Rifts are stuck indefinitely; as well as how long they are willing to make us wait to find out.

Post by **Tirregius** » Thu Jun 27, 2013 4:58 pm

Look, they are super stoked about $16mil US VC. This is a small operation as hardware ventures go. There's no big buyout or massive partnership happening that would preclude their utter dependence upon independent software development/integration. There is only one path to a volume of software for this device currently. That is evangelizing the software community through hardware distribution.

This little dev kit is still their life-blood. If it comes out tomorrow that a major player steps off the sidelines to join and fund Oculus that might change things, but that hasn't happened. Oculus and only Oculus is currently bringing VR hardware to market. It doesnt require employment at Oculus to deduce what is happening here. it's logic and reason.

Funny, my point was to hopefully give some assurance to the ones whose orders have been delayed that Oculus needs that hardware distributed in order to execute their plans, and in doing so somehow pissed people off. Somewhatbaffling to me but sobeit.

Post by **garagebattle** » Thu Jun 27, 2013 6:24 pm

I have known people that get way too bent out of shape over things that don't matter that much. I've also seen people act really tough on the internet, who never say a word to you in real life.

I'm thankful this is happening. For the first time in a long time, I'm excited about gaming again, and excited about technology again. If they run into some snags along the way, no big deal. We've been waiting 15-20 years for this tech, we can wait a few more months.

Negativity towards those who create kills their drive to keep fighting. It is the most useless transfer of energy on the planet. Imagine this truly is 100% out of their hands, a learning lesson, a mistake. Support them. Negativity hurts productivity.

I'm sure Oculus could do something positive for the community as a way to say 'thanks' for the patience. If not high five anyway. Way she goes.

Post by **Bmitch1012** » Thu Jun 27, 2013 8:44 pm

The rifts have been set free from customs!!!!

Post by **s0uL** » Thu Jun 27, 2013 8:46 pm

"Good news: we've (finally) resolved the US customs issue. Now that we've sorted out the mix-up (it was due to missing paperwork on our end), future shipments should be processed smoothly.

The first ~2,500 dev kits have cleared customs and are now on their way to the warehouse for fulfillment. We expect to get all of these processed, labeled, and in the mail early next week (some should make it out Friday). The second batch of 1,000 units is being processed by customs now.

A quick update on Australia and New Zealand Rifters: we have a large batch of units queued up, and the hold-up is that we're setting up a fulfillment center for the region. We'll have more info for you next week.

Sorry again about the delays and thanks for bearing with us!

// cybereality

PS. If you’re in a situation where your address is changing within the next few days, just email support@oculusvr.com with more details and we’d be happy to help coordinate your kit’s delivery. Thanks again!"

OMGOMGOMGOMGOMGOGMOGMOMG

Post by **Vamplifire** » Thu Jun 27, 2013 8:51 pm

http://www.youtube.com/watch?v=S5zfx5zCUwQ

Post by **jf031** » Thu Jun 27, 2013 9:00 pm

s0uL wrote:"Good news: we've (finally) resolved the US customs issue. Now that we've sorted out the mix-up (it was due to missing paperwork on our end), future shipments should be processed smoothly.

The first ~2,500 dev kits have cleared customs and are now on their way to the warehouse for fulfillment. We expect to get all of these processed, labeled, and in the mail early next week (some should make it out Friday). The second batch of 1,000 units is being processed by customs now.

A quick update on Australia and New Zealand Rifters: we have a large batch of units queued up, and the hold-up is that we're setting up a fulfillment center for the region. We'll have more info for you next week.

Sorry again about the delays and thanks for bearing with us!

// cybereality

PS. If you’re in a situation where your address is changing within the next few days, just email support@oculusvr.com with more details and we’d be happy to help coordinate your kit’s delivery. Thanks again!"

OMGOMGOMGOMGOMGOGMOGMOMG

Out of my current mood (and cynicism) regarding the whole thing, I was about to scream at you if you were lying, but OMG, YES; it's TRUE! I literally became short of breathing.

Tip to anyone who is posting very hard-to-believe news in the future: link to your source! I was pretty much panicking from thinking that this might be fake.

Post by **Tirregius** » Thu Jun 27, 2013 9:07 pm

s0uL wrote:"Good news: we've (finally) resolved the US customs issue. Now that we've sorted out the mix-up (it was due to missing paperwork on our end), future shipments should be processed smoothly.

The first ~2,500 dev kits have cleared customs and are now on their way to the warehouse for fulfillment. We expect to get all of these processed, labeled, and in the mail early next week (some should make it out Friday). The second batch of 1,000 units is being processed by customs now.

A quick update on Australia and New Zealand Rifters: we have a large batch of units queued up, and the hold-up is that we're setting up a fulfillment center for the region. We'll have more info for you next week.

Sorry again about the delays and thanks for bearing with us!

// cybereality

PS. If you’re in a situation where your address is changing within the next few days, just email support@oculusvr.com with more details and we’d be happy to help coordinate your kit’s delivery. Thanks again!"

OMGOMGOMGOMGOMGOGMOGMOMG

Like I said....

setting up a new fulfillment center....like I said, central to their success.

Go little engine!

Post by **HappyHimitsu** » Thu Jun 27, 2013 9:17 pm

Well I'm sure eating my words this time! YAYAYAYAYAYAYAYAYAYAYAY!!!!!!
So freaking stoked meow!!!!!!!!!!!!!!!!!

Post by **s0uL** » Thu Jun 27, 2013 9:23 pm

jf031 wrote:
s0uL wrote:"Good news: we've (finally) resolved the US customs issue. Now that we've sorted out the mix-up (it was due to missing paperwork on our end), future shipments should be processed smoothly.

The first ~2,500 dev kits have cleared customs and are now on their way to the warehouse for fulfillment. We expect to get all of these processed, labeled, and in the mail early next week (some should make it out Friday). The second batch of 1,000 units is being processed by customs now.

A quick update on Australia and New Zealand Rifters: we have a large batch of units queued up, and the hold-up is that we're setting up a fulfillment center for the region. We'll have more info for you next week.

Sorry again about the delays and thanks for bearing with us!

// cybereality

PS. If you’re in a situation where your address is changing within the next few days, just email support@oculusvr.com with more details and we’d be happy to help coordinate your kit’s delivery. Thanks again!"

OMGOMGOMGOMGOMGOGMOGMOMG
Out of my current mood (and cynicism) regarding the whole thing, I was about to scream at you if you were lying, but OMG, YES; it's TRUE! I literally became short of breathing.

Tip to anyone who is posting very hard-to-believe news in the future: link to your source! I was pretty much panicking from thinking that this might be fake.

https://www.youtube.com/watch?feature=p ... GwjfUFyY6M

Post by **GanjaRoach** » Thu Jun 27, 2013 9:30 pm

So it's been a month now right? They should have at least 2 batches ready for shipment shouldn't they? Not complaining just wondering if this hold up might turn out to be a good thing by getting every one there rifts all at once.

Post by **TheVividLight** » Fri Jun 28, 2013 6:43 am

WHAT WHAT!!! Read the news last night! So pumped right now, and this may sound crazy - but I think I had the best sleep that I've had in a long time after reading that reddit post last night!

GET PUMPED PEOPLE!!

Post by **8bit** » Fri Jun 28, 2013 8:07 am

I guess I don't have to put this sign up around my neighborhood anymore.

Post by **Vamplifire** » Fri Jun 28, 2013 3:26 pm

Has anyone gotten any shipping updates?

Post by **Bmitch1012** » Fri Jun 28, 2013 5:13 pm

Vamplifire wrote:Has anyone gotten any shipping updates?

My ups mail innovations now returns 6 orders. So I'm either getting 6 rifts delivered or Mail innovations has nothing to do with the rift shipping as I have suspected since I first started checking it.

Post by **oculusfan** » Fri Jun 28, 2013 6:06 pm

Bmitch1012 wrote:
Vamplifire wrote:Has anyone gotten any shipping updates?
My ups mail innovations now returns 6 orders. So I'm either getting 6 rifts delivered or Mail innovations has nothing to do with the rift shipping as I have suspected since I first started checking it.

UPS mail innovations is about as reliable as lifeguard who can't swim.

Post by **Tirregius** » Fri Jun 28, 2013 10:17 pm

Bmitch1012 wrote:
Vamplifire wrote:Has anyone gotten any shipping updates?
My ups mail innovations now returns 6 orders. So I'm either getting 6 rifts delivered or Mail innovations has nothing to do with the rift shipping as I have suspected since I first started checking it.

its the tracking equivalent of mad-libs.

Post by **ElectroPulse** » Fri Jun 28, 2013 10:35 pm

Yea, mine is showing 6 as well (do we preceed our order number with a "0" like on Oculus's Order Status page, or not?). If I don't put the "0", it only has one package... Hopefully my Rift is among them!

Post by **ElectroPulse** » Sat Jun 29, 2013 5:34 am

WOOOOOOOOO! Shipping notification arrived this morning at 1:18am!!! Order #20030. It's finally happening!

I'm on the east coast, and according to the tracking number it will arrive on Wednesday

Post by **Drewbdoo** » Sat Jun 29, 2013 12:35 pm

East coaster here, 045xx, still no shipping notification

Post by **AlienHack** » Sat Jun 29, 2013 2:51 pm

GanjaRoach wrote:So it's been a month now right? They should have at least 2 batches ready for shipment shouldn't they? Not complaining just wondering if this hold up might turn out to be a good thing by getting every one there rifts all at once.

EXACTLY what i was thinking.

I mean the customs issue is like 2 weeks old (maybe even 3) AND in the meantime i dont see anyone receiving rifts all these weeks!!! so shouldnt other bartches have been released??

what about europeans!! the last ones receiving were like 2-3 weeks ago!!

Post by **Bmitch1012** » Sun Jun 30, 2013 11:10 am

Of course the customs issue had to be cleared up the week of the 4th.. I'm sure that will postpone the arrival of my "early next week" delivery to the following week. Still extremely excited.. 44xxx patiently waiting in NYC.

Post by **ElectroPulse** » Sun Jun 30, 2013 12:23 pm

GanjaRoach wrote:So it's been a month now right? They should have at least 2 batches ready for shipment shouldn't they? Not complaining just wondering if this hold up might turn out to be a good thing by getting every one there rifts all at once.

Wait... So how the heck is it a "good thing" for those that ordered in September to have to wait a month longer, just to get them at the same time as those that ordered months later? It'd be much better for people to get them as soon as possible, rather than making people who have already been waiting for 9 months wait another month for "equality's sake" (if I'm correctly getting that idea from your post).

Post by **Direlight** » Sun Jun 30, 2013 6:20 pm

Basically dev kits are great if you get them on time, If you don't you end up with an obsolete trinket that you literally have to replace in a week and get maybe 1/2 or less, the normal time with it.

Look at the Ouya dev kit, some people got them like a month before launch and can't even make the project til months after release AND you payed extra for an obsolete variant (glad I didn't order that SDK).

Let's hope dk2 doesn't come til at least 2 months after fulfilling 99% of back orders, otherwise it literally was a waste of money for the unlucky people, especially now Rift is getting funding regardless.

Post by **NikoKun** » Sun Jun 30, 2013 7:51 pm

So yeah, I guess a good chunk of us who've been held up in customs for a month can look forward to getting our shipping emails sometime tomorrow.
No doubt in my mind they'll be able to ship maybe a couple hundred US orders tomorrow, and that should include mine.

I've been goin crazy all weekend, waiting for this next week, even ordered a really nice graphics card in anticipation, which should arrive around the same time.. heh